The VOIP phone service made for modern work
4 extentions
Starts at
R2900
Per month
Smoother support
Smarter Sales
Better Business
MOST POPULAR
8 extentions
Starts at
R3500
Per month
Smoother support
Smarter Sales
Better Business
16 extentions
Starts at
R5500
Per month
Smoother support
Smarter Sales
Better Business
Need More or Have Questions? Contact Us
Better communication.
Unified communcation with VoIP, video & chat.
Unlimited calling nationwide*
Amazing Support,
Free toll-free, virtual voicemail, & auto attendant,
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Conference calling
Host unlimited audio and video meetings
Audio conferencing with messaging & screen share
Dedicated conference bridge for all your meetings
Crystal-clear, HD audio with no static on the line
Advanced VoIP conferencing with call recording
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Bring teams together.
Collaborate using your business phone software
Create groups to connect via chat, video, & audio
Chat, screen share, & file sharing made easy
Schedule meetings, & assign tasks with due dates
Keep track of conversations and team projects
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Reveal insights.
Access historical and live call data
Real-time call tracking with custom reports & dashboards
Identify business trends by analyzing call logs
Make QA a breeze with call recording and rataing
See your employee performance data
SEE ALL FEATURES
Integrate your team’s tools.
Integrate your business phone software with other apps
Boost efficiency by connection your CRM and VoIP system
Easy integration with Google, Microsoft, & more
Click to dial phone numbers withing business apps
Improve your business communications
SEE ALL FEATURES
Better communication.
Unified communcation with VoIP, video & chat.
Unlimited calling nationwide*
Amazing Support,
Free toll-free, virtual voicemail, & auto attendant,
SEE ALL FEATURES
Work from anywhere.
3CX Mobile App
Easy-to-use desktop dashboard
Send text messages from your mobile device
One-click conference calling from your cell phone
Declutter your workspace. Ditch the desk phone
SEE ALL FEATURES
Conference calling
Host unlimited audio and video meetings
Audio conferencing with messaging & screen share
Dedicated conference bridge for all your meetings
Crystal-clear, HD audio with no static on the line
Advanced VoIP conferencing with call recording
SEE ALL FEATURES
Bring teams together.
Collaborate using your business phone software
Create groups to connect via chat, video, & audio
Chat, screen share, & file sharing made easy
Schedule meetings, & assign tasks with due dates
Keep track of conversations and team projects
SEE ALL FEATURES
Reveal insights.
Access historical and live call data
Real-time call tracking with custom reports & dashboards
Identify business trends by analyzing call logs
Make QA a breeze with call recording and rataing
See your employee performance data
SEE ALL FEATURES
Integrate your team’s tools.
Integrate your business phone software with other apps
Boost efficiency by connection your CRM and VoIP system
Easy integration with Google, Microsoft, & more
Click to dial phone numbers withing business apps
Improve your business communications
SEE ALL FEATURES
VOICEX PLUS FAQ
What is a cloud hosted PBX?
A cloud PBX system is a type of phone system that allows businesses to use the internet instead of traditional telephone lines. This means that you can access your phone system from anywhere using any device. You can also add new extensions to your phone system without having to pay extra fees.
How does a cloud PBX work?
Phone calls are transmitted from users’ offices via the Internet or a dedicated broadband link and routed to and from our data center where the Hosted PABX’s sophisticated servers are stored. By consolidating many PABX systems or tenants into one Hosted PABX in the cloud, businesses are able to access a constantly updated, feature-rich, and always-on telephony “brain”. Businesses never need to worry about damage, downtime, or upgrades as the system is maintained by the service provider VoiceX.
What connectivity do I need?
There are various forms of connectivity available to businesses in South Africa. Depending on the number of extensions you require, VoiceX will advise you on which connectivity solutions are best for you, these include; LTE, Fibre, and Wireless/Microwave. Smartphone users can simply use the standard connectivity available on the iOS or Android Smartphones to access the Hosted Cloud PABX.
What hardware is required for a virtual phone system?
Since the PABX system itself is hosted at a data center, the only primary items of hardware required for the solution to function are IP handsets. Some users can choose not to add hardware to their offices and simply run via a smart telephone interface on their PCs or using an App on their Smartphones. If you require additional network equipment for onsite Desk Phones, this can be provided at an additional cost.
What type of phone can I use with a Hosted PBX
You have the option to use any type of device that is supported by the Cloud switchboard. This includes a softphone on your PC, desktop IP phone, or smartphone using the mobile app. Some of the IP phone brands that can be used include; Snom, Yealink, Grandstream, and Polycom.
Can I use my existing internet service?
Yes, you can use your existing internet service however it is imperative to use a reliable form of connectivity such as LTE, Fibre or Wireless. VoiceX will conduct an audit on your current infrastructure and confirm whether it is feasible to run the Hosted PBX on it. We support all internet connectivity types excluding ADSL.
What costs are invloved?
The VoiceX solution comprises a monthly subscription fee per user, once-off hardware costs that can either be purchased outright or financed on rental as well as a once-off installation fee.
Can I keep my landline number if I switch to a Virtual Phone System?
Yes, you can. You can move any geographic number from any existing service provider to your VoIP service provider, including VoiceX.
How quickly can a Virtual Phone System be deployed?
Depending on whether or not connectivity is required and subject to feasibility if the site is ready, we can deploy the hosted switchboard system within hours of the order being placed.
What uptime guarantees do you provide?
This depends on your connectivity solution. If you choose to take our Enterprise Fibre or Wireless product, our uptime guarantee is 99.8%. All other connectivity solutions are best-effort services. Further redundancy measures can be put in place upon request. In addition, calls can be routed to your mobile device at any time.
What happens if there is a power outage?
For traditional on-site PBX’s, a power outage can interrupt communications until the power is restored. However, as long as your network is connected to the internet, calls can be made and received through the Cloud PBX. VoiceX will supply you with a UPS for the network which serves as a backup for a couple of hours. Additionally, the UPS will regulate power output to network equipment preventing surges. It is also recommended to use PoE switches, this will ensure the entire network is powered during an outage.
What if I have multiple business locations?
This is the perfect product for you. Having your PBX hosted in the cloud will allow you to register a device in any location nationally or internationally. The device that is registered to the Hosted PBX is allocated an extension number, each extension can dial other extensions as if in the same location.
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